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Refund policy


People of the Earth have a 100% customer satisfaction policy. If you’re not satisfied with any product/s purchased from our website, we’ll happily organise a refund or exchange.

If you’d like to make a refund or exchange request please email with your order number. This can be found in you order confirmation email. Let us know the item/s that you would like to return and the reason for the return.

One of our friendly team members will reach out to you as soon as possible to arrange to have the product/s returned to us. When returning products, please keep your proof of return (your tracking number) in the event the parcel goes missing in transit.

Requests for returns and exchanges should be made within 20 days of the original order date and the product/s must be unused.


You may pay via Paypal or with Credit/Debit Card that belongs to you or that you have permission to use. All cardholders are subject to validation and authorisation checks by the card issuer. If the card issuer refuses payment to us, we are not liable for any delays or non delivery.

If you have any other questions regarding payment please email us at